Maintenance and Support |  |
The project is not finished on the day of system startup, because your business does not stand still, and your system should change according to its changes. Thus, post-project system support is not less important than implementation.
You can choose who will perform system support – employees of your company or our partner in system outsourcing.
ALPE consulting offers a range of services in efficient system support which can include the following options:
- Hot customer support hot line
- Support in remote access mode
- Support in accordance with service agreement (SLA s)
- A dedicated specialist at customer’s site
- Any above-mentioned combinations
We proceed from the customer’s needs and are ready to create a package of service complying with your requirements.
Detailed information can be obtained from our specialists by telephone:
+ 7 495 660 20 19 or e-mail: info@alpeconsulting.com
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